Privacy Policy

Our Privacy Policy

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1. ABOUT CAREERMARQ

Careermarq Edutech Pvt. Ltd. is an education and skilling organisation providing industry-aligned training, career development, skill-development and educational programs.

Our services may include training and awareness programs relating to communication, IT skills, cybersecurity, artificial intelligence, finance, banking, wealth management, career development and other professional or educational areas.

Registered/Business Name: Careermarq Edutech Pvt. Ltd.

Website: https://www.careermarq.com/

Address: 8/14, Sahid Nagar, Wing - C, Garfa, Kolkata - 700078, West Bengal, India

Email: connect@careermarq.com

Phone: +91 9871288544

2. INFORMATION WE COLLECT

Depending upon how you interact with our website and services, we may collect the following categories of information.

2.1 Information You Provide Directly

When you register for a course, webinar, event, skill evaluation, enquiry, counselling session or other service, we may collect information such as:

  • Full name
  • Email address
  • Mobile/telephone number
  • Postal address
  • Course, program or service selected
  • Educational or professional information where voluntarily provided
  • Information provided through enquiries, feedback or communications
  • Any other information you voluntarily submit through our forms

We only seek information that is reasonably necessary for the relevant purpose.

2.2 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools or similar technologies.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic information derived from technical data
  • Pages visited
  • Date and time of access
  • Referring website or source
  • Website interaction and navigation information
  • Technical information relating to website performance and security
2.3 Information Collected Through Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage and similar technologies to operate, secure, analyse and improve our website and, where applicable, support advertising and marketing activities.

Further information is provided in our Cookie Policy.

3. HOW WE USE YOUR INFORMATION

We may process your personal information for legitimate business, contractual, legal or consent-based purposes, including:

  1. To respond to enquiries and requests.
  2. To process course, webinar, event or program registrations.
  3. To provide educational, training and career-related services.
  4. To communicate with participants regarding programs, registrations, schedules and related activities.
  5. To provide customer and learner support.
  6. To administer assessments, evaluations or skill-development activities.
  7. To improve our website, programs, content and services.
  8. To understand website usage and improve user experience.
  9. To maintain website security and prevent fraud, misuse or unauthorised activity.
  10. To send service-related communications.
  11. Where permitted by applicable law and, where required, with appropriate consent, to send information about programs, events, services or promotional activities.
  12. To conduct internal administration, record keeping and business operations.
  13. To comply with applicable laws, regulations, legal processes or governmental requirements.
  14. To establish, exercise or defend legal claims.
  15. To use advertising, analytics or measurement technologies where applicable and lawfully permitted.

We will not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law or appropriate consent has been obtained.

4. LEGAL BASIS FOR PROCESSING

Depending on the circumstances and applicable law, Careermarq may process personal information on one or more of the following bases:

  • Your consent;
  • To provide a service or perform an arrangement requested by you;
  • To respond to your enquiry or registration;
  • To comply with a legal obligation;
  • For legitimate operational, security or administrative purposes where legally permitted; or
  • For other lawful purposes permitted under applicable law.

Where processing is based on consent, you may withdraw your consent, subject to applicable law and the consequences of such withdrawal.

5. CONSENT

Where consent is required by applicable law, Careermarq will seek consent through an appropriate affirmative action.

Consent requests will be presented in clear and reasonably understandable language and will identify, where appropriate, the information being collected and the purpose for which it is being processed.

You may withdraw consent for consent-based processing by contacting us at:

connect@careermarq.com

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain services may not be available where particular information is necessary for providing that service and you choose not to provide it.

6. MARKETING COMMUNICATIONS

Where permitted by applicable law, Careermarq may send information about courses, training programs, webinars, events, educational initiatives, career opportunities or other relevant services.

You may opt out of non-essential promotional communications at any time by:

We may continue to send essential service-related communications where necessary to administer a registration, transaction, program or other service requested by you.

7. META PIXEL AND META BUSINESS TOOLS

Careermarq may use Meta technologies, including Meta Pixel or other Meta Business Tools, to measure the effectiveness of advertising, understand website interactions, improve marketing campaigns and reach audiences that may be interested in Careermarq's services.

Where such technologies are implemented, they may collect or receive certain information relating to website activity, device information, browser information and interactions with our website, subject to applicable law and the settings or controls available to users.

Such information may be processed by Meta in accordance with Meta's applicable terms and privacy policies.

Careermarq does not use Meta Business Tools to intentionally collect sensitive personal information unless such collection is specifically permitted and lawfully required.

Where applicable law requires consent for advertising or similar technologies, Careermarq will seek the required consent before activating such technologies.

Users may also manage certain advertising and privacy preferences through the controls made available by Meta.

8. COOKIES

Our website may use cookies and similar technologies.

Cookies may be used for purposes including:

  • Essential website functionality;
  • Security and fraud prevention;
  • Remembering preferences;
  • Website analytics;
  • Understanding website traffic;
  • Improving website performance;
  • Measuring advertising effectiveness; and
  • Supporting marketing activities, where applicable.

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, non-essential cookies and similar technologies will be activated only after obtaining the appropriate consent.

9. HOW WE SHARE PERSONAL INFORMATION

Careermarq does not sell personal information as a standalone commercial product.

We may share personal information where reasonably necessary with:

9.1 Service Providers

We may use third-party service providers for services such as:

  • Website hosting;
  • Website maintenance;
  • Cloud storage;
  • Email and communication services;
  • Registration and form processing;
  • Analytics;
  • Payment processing, where applicable;
  • Advertising and marketing technology;
  • IT and cybersecurity services; and
  • Other business-support functions.

Such providers may process information on our behalf and are expected to handle information in accordance with applicable contractual, legal and security requirements.

9.2 Educational or Institutional Partners

Where you register for a program conducted in association with an educational institution, corporate organisation or other partner, relevant information may be shared where necessary to administer the program and where permitted by applicable law.

9.3 Legal and Regulatory Requirements

We may disclose information where required or permitted by law, regulation, court order, governmental authority or lawful legal process.

9.4 Business Transactions

If Careermarq undergoes a merger, restructuring, acquisition, sale of assets or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

10. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, platforms, social-media services or other resources.

Careermarq is not responsible for the privacy practices, security, content or policies of third-party websites.

You should review the privacy policies and terms applicable to third-party services before providing them with personal information.

11. PAYMENT INFORMATION

Where online payment facilities are provided, payments may be processed through third-party payment service providers.

Careermarq generally does not require or intend to store complete payment-card information such as complete card numbers, CVV numbers or similar authentication credentials on its own systems.

Payment information may be processed directly by the relevant payment service provider under its own terms and privacy policy.

Users should review the applicable payment provider's privacy and security practices before completing a transaction.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Provide requested services;
  • Maintain appropriate business and educational records;
  • Meet legal, regulatory, accounting or reporting requirements;
  • Resolve disputes;
  • Prevent fraud or misuse; and
  • Establish, exercise or defend legal claims.

When personal information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal procedures.

Different categories of information may have different retention periods.

13. DATA SECURITY

Careermarq takes reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Depending on the nature of the information and processing activity, security measures may include:

  • Access controls;
  • Authentication mechanisms;
  • Restricted administrative access;
  • Secure hosting and transmission technologies;
  • Monitoring and security controls;
  • Data backup and recovery measures; and
  • Internal procedures for handling personal information.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the Internet.

14. CHILDREN AND MINORS

Our services may be relevant to students and learners, including individuals who may be under the age of 18.

Where our services involve children or minors, we will process their personal information in accordance with applicable law and any consent or authorisation requirements applicable to the particular service.

Where required, we may request appropriate consent or authorisation from a parent or lawful guardian before collecting or processing personal information of a child.

We do not knowingly seek to collect unnecessary personal information from children.

If you believe that a child has provided personal information to us without the required consent or authorisation, please contact us at connect@careermarq.com .

15. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information, which may include:

  • The right to know about the personal information being processed;
  • The right to request correction or updating of inaccurate information;
  • The right to request deletion of personal information where legally applicable;
  • The right to withdraw consent where processing is based on consent;
  • The right to request information about processing activities, where applicable;
  • The right to raise a grievance or complaint concerning processing of personal information; and
  • Other rights available under applicable data-protection laws.

To exercise an applicable right, please contact:

connect@careermarq.com

We may need to verify the identity or authority of the person making a request before processing certain requests, in order to protect personal information from unauthorised disclosure.

We will respond to valid requests within the period required by applicable law.

16. GRIEVANCES AND PRIVACY REQUESTS

For privacy-related questions, requests or complaints, please contact us using the details below:

Privacy / Grievance Contact

Careermarq Edutech Pvt. Ltd.
8/14, Sahid Nagar, Wing - C, Garfa,
Kolkata - 700078, West Bengal, India

Email: connect@careermarq.com

Phone: +91 9871288544

Please include sufficient information in your communication to enable us to understand and address your request.

If applicable law provides you with a right to approach a competent data-protection authority or regulatory body, you may also exercise that right.

17. INTERNATIONAL DATA PROCESSING

Some of our technology, hosting, analytics, communication or service providers may process information from locations outside India.

Where personal information is transferred or processed outside India, Careermarq will take steps required by applicable law and seek to use appropriate contractual, organisational or technical safeguards where necessary.

18. THIRD-PARTY SERVICE PROVIDERS

Our website and services may depend upon third-party technology providers.

These may include providers of:

  • Website hosting;
  • Cloud infrastructure;
  • Analytics;
  • Email services;
  • Communication services;
  • Payment processing;
  • Advertising and measurement services;
  • Security services; and
  • Other technology or operational services.

Third-party providers may have their own privacy policies governing their processing of information.

Where appropriate, Careermarq expects such providers to maintain reasonable security and confidentiality safeguards.

19. ACCURACY OF INFORMATION

We seek to maintain accurate and reasonably up-to-date personal information.

You are responsible for providing accurate information when submitting forms or registering for our programs and for informing us when information requires correction or updating.

You may request correction of inaccurate information by contacting connect@careermarq.com .

20. CHANGES TO THIS PRIVACY POLICY

Careermarq may update this Privacy Policy periodically to reflect:

  • Changes in our services;
  • Changes in technology;
  • Changes in our data-processing practices;
  • Changes in applicable laws or regulations; or
  • Changes in third-party services or advertising technologies.

The updated version will be published on this website with a revised "Last Updated" date.

Where required by applicable law, we may provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

21. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the laws applicable in India, subject to any mandatory rights or protections available to individuals under applicable law.

Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter, subject to applicable law.

22. CONTACT INFORMATION

For any question concerning this Privacy Policy or Careermarq's handling of personal information, please contact us:

Careermarq Edutech Pvt. Ltd.
8/14, Sahid Nagar, Wing - C, Garfa
Kolkata - 700078
West Bengal, India

Email: connect@careermarq.com

Phone: +91 9871288544

Website: https://www.careermarq.com/

ACKNOWLEDGEMENT

By using the Careermarq website or voluntarily submitting personal information through our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

Where consent is required under applicable law, consent will be obtained through an appropriate affirmative action.